Terms & Conditions

1. Website operator

These Terms and Conditions govern use of cgklegal.com and the service information presented under the Aeralume name. They explain the difference between browsing the website, sending a planning inquiry and entering into any later booking arrangement that may be separately confirmed.

2. Purpose and scope of the website

The website presents private helicopter journey services in Canada, including the Rockies Signature Expedition, Pacific Coast & Mountains Escape and Alpine Lakes Grand Journey. It also describes route planning, destination coordination, ground transfers, curated dining arrangements, concierge support and other elements that may be associated with a selected journey.

The website is an information and inquiry channel. Submitting a form, selecting a journey or asking a question does not by itself confirm an aircraft, date, departure point, route, landing location, dining arrangement or other service component. A confirmed service requires the specific arrangements applicable to that inquiry to be communicated and agreed in the appropriate booking process.

3. Journey descriptions

The published descriptions are intended to explain the character and general structure of each journey. References to mountain scenery, coastline, alpine lakes, valleys, dining or destination time describe the planned experience but do not mean that every landscape, routing or stop can be delivered in identical form on every operating day.

Approximate flight times and total experience times are planning indicators. They may be affected by weather, routing, operational requirements, departure arrangements, the selected destination and other practical conditions. The final itinerary should be understood from the information issued for the specific journey rather than from an isolated website sentence.

4. Starting prices

The Rockies Signature Expedition is shown from C$7,900 per helicopter, the Pacific Coast & Mountains Escape from C$6,900 per helicopter, and the Alpine Lakes Grand Journey from C$9,500 per helicopter. These figures are published starting prices for the described private helicopter experiences.

A starting price is not a representation that every request will have the same final cost. Final pricing can depend on the agreed itinerary, requested arrangements and the practical details applicable to the selected journey. Any price that is binding for a particular booking should be identified in the communication or documentation applicable to that booking.

5. Inquiry process

The planning form may ask for a name, email address, optional telephone number, selected journey and planning notes. The visitor is responsible for providing contact information that is accurate enough for a response and for keeping planning notes relevant to the service request.

An inquiry allows the requested journey to be discussed and does not itself create a confirmed reservation. If the visitor has a preferred date, timing, group requirement or destination interest, that information can be considered during planning but remains subject to the operational and availability considerations described on the website and in any later booking communication.

6. Confirmation of a booking

A booking should be treated as confirmed only when the terms applicable to that specific service have been communicated and the required confirmation steps have been completed. The website does not define a universal deposit, payment deadline, cancellation charge or refund rule because those details were not supplied for publication as general terms.

Where a particular booking includes additional conditions concerning payment, changes, cancellations, suppliers, passenger information or destination arrangements, those conditions should be reviewed before the booking is accepted. The specific booking terms take priority over general descriptive material on the website where they address the same subject in greater detail.

7. Operational and aviation conditions

Private helicopter travel is affected by conditions that cannot be fixed by website copy. Weather, visibility, wind, aircraft availability, operational requirements, routing constraints, airspace considerations, suitable landing locations and permissions where applicable may affect departure time, routing, flight duration, destination stops or the ability to operate the planned journey.

Safety and operational decisions must not be overridden by a preference expressed in an inquiry or by an illustrative itinerary on the website. Where conditions make the originally discussed plan unsuitable, an adjusted routing, timing or destination arrangement may be considered where operationally possible. A particular view, route or landing should not be treated as guaranteed regardless of conditions.

8. Destination stops and ground arrangements

References to destination stops describe planned components of the relevant journey. A landing at a particular location remains subject to suitability, operational requirements and permissions where applicable. A visitor should not make independent arrangements on the assumption that a specific landing point is confirmed until it has been included in the applicable journey plan.

Ground transfer, dining, resort or destination arrangements described on the website may form part of the listed journey or may be coordinated in connection with it, depending on the selected experience. The exact arrangement for a specific booking should be taken from the itinerary and information communicated for that booking.

9. Guest information and conduct

Guests should provide information reasonably requested for planning and should follow safety, boarding, baggage, timing and operational instructions communicated for the flight. Information should be accurate and updated if a material change occurs before travel.

Guests should behave in a way that does not interfere with safe operation, the pilot’s instructions, departure procedures or destination requirements. The website does not invent additional passenger eligibility criteria; any specific requirement relevant to a journey should be communicated in the context of that service.

10. Changes requested by the visitor

A request to change a date, routing, group detail or destination element can affect availability, operating feasibility and price. A requested change should not be treated as accepted until the revised arrangement has been confirmed through the communication applicable to that booking.

Where a requested change affects third-party arrangements, additional conditions may apply. Those conditions should be explained if and when they become relevant rather than assumed from this general website page.

11. Cancellations, refunds and payment terms

This website does not publish a universal cancellation schedule, refund percentage, deposit amount or payment method because those details were not provided as general terms. The absence of a general rule on this page should not be read as creating a right to a particular refund or a particular cancellation charge.

Any payment, cancellation, rescheduling or refund terms that apply to a confirmed booking should be set out in the booking information supplied for that service. A visitor who has not yet accepted such terms should request clarification before making a commitment.

12. Website accuracy and updates

Reasonable efforts should be made to keep the website useful and current. Nevertheless, operational travel information can change and a website may not reflect a developing condition immediately. Visitors should rely on the most recent direct communication concerning a specific booking where it differs from earlier general website content.

The website may be revised to update descriptions, layouts, journey information or legal policies. A temporary technical issue, maintenance period or external interruption may affect access to a page or form. If a form is unavailable, the company information published on the Contact page remains the reference for communication.

13. Use of website content

The website content is provided for visitors considering the services described here. It should not be used in a way that misrepresents the services, suggests an unauthorized commercial relationship, interferes with the operation of the website or unlawfully copies protected material.

Nothing on the website grants a visitor ownership of the Aeralume name, website design, photographs displayed on the site or other protected material merely because the material can be viewed in a browser. Any rights available under applicable law remain unaffected.

14. Liability and matters outside reasonable control

Nothing in these Terms and Conditions is intended to exclude or limit liability where exclusion or limitation is not permitted by applicable law. Specific liability provisions that apply to a confirmed aviation service, destination arrangement or third-party component should be addressed in the terms applicable to that booking.

Weather events, operational restrictions, airspace restrictions, infrastructure disruption, supplier interruption and other circumstances outside reasonable control can affect travel services. The consequences for a particular booking should be determined under the specific booking terms and applicable law, not by an assumption based only on the general website description.

15. Privacy and cookies

Personal information submitted through the website is addressed in the Privacy Policy. That policy explains the categories of information involved in an inquiry, the purposes for using it, retention considerations, safeguards and access or correction requests. Visitors should avoid including unrelated sensitive information in general planning notes.

Cookies and similar technologies are addressed in the Cookie Policy. The site provides a choice concerning optional categories where available, while necessary functionality may remain active for basic operation and preference handling.

16. Applicable booking terms and mandatory rights

These general website Terms and Conditions do not designate a governing law, court or dispute-resolution procedure for a confirmed booking because that information was not supplied for publication. Any governing-law, jurisdiction or dispute-resolution term applicable to a particular booking should be identified in the documentation or binding communication for that service.

Nothing on this page is intended to remove rights or remedies that cannot lawfully be excluded. If a specific booking document conflicts with a mandatory legal requirement, the applicable legal requirement remains relevant to that issue.

17. Contact about these terms

Questions about these Terms and Conditions may be directed to PE5 Sports Tours LTD, Address: Pure Offices, Bonnington Road, 2 Anderson Place, Edinburgh, EH6 5NP, E-mail: [email protected], tel. +16137085031. Director's name: Charles Walker. VAT ID: GB 277724466. Registration Date: 2017-09-24.

When asking about a specific inquiry, the visitor should include enough context to identify the relevant journey or communication but should avoid providing unrelated sensitive information.