Privacy Policy

1. Who is responsible for the website

The company information above is the contact point for questions about this Privacy Policy and for requests concerning personal information submitted through cgklegal.com. The policy applies to information connected with use of this website, the journey-planning inquiry process and communications initiated through the contact details published on the site.

This policy is intended to explain, in clear terms, what information may be provided, why it may be used, how its use should remain limited to the relevant purpose, and how an individual can raise a question or request. The company identifiers and contact details published under this policy are limited to the company information shown above.

2. Information a visitor may provide

The journey-planning form may request a name, email address, telephone number if the visitor chooses to provide one, a selected journey and planning notes. The planning notes can contain information the visitor considers relevant to the requested helicopter experience, such as preferred timing, group context or questions about an itinerary. A person may also provide personal information when contacting the company directly about a service inquiry, a policy question or an existing communication.

Visitors should provide only information that is reasonably relevant to the request. The inquiry form is not intended for identity-document numbers, financial-account details, medical records, government identifiers or unrelated sensitive information. If additional information is genuinely needed for a later stage of a specific service arrangement, that need should be communicated in the context in which it arises rather than assumed from this general website form.

3. Information generated through ordinary website use

When a website is accessed, limited technical information can be involved in delivering pages, maintaining security and understanding whether the site is functioning correctly. Depending on the technologies actually enabled, this can include information such as browser or device characteristics, page requests, approximate technical location derived from network information, interaction data and time of access.

Technical information should be handled in a manner proportionate to the purpose for which it is needed. Optional analytics or advertising-related technologies are addressed separately in the Cookie Policy, including the distinction between necessary functions and optional categories for which a visitor choice may be required.

4. Purposes for using personal information

Information submitted in a journey inquiry may be used to understand what the visitor is asking for, identify the requested expedition or route, respond to the inquiry, discuss practical planning considerations and maintain an appropriate record of the communication. The same information may be used to continue a conversation that the visitor has initiated about timing, destination arrangements, ground transfers, concierge coordination or other elements described on this website.

Information may also be used to respond to privacy, legal or service-related questions sent to the company. Collection and use should remain connected to an identified purpose that a reasonable visitor can understand. Information should not be repurposed for an unrelated objective merely because it has already been provided.

5. Consent and meaningful choice

Where consent is the appropriate basis for collecting, using or disclosing personal information, the visitor should be given information that makes the nature, purpose and reasonably foreseeable consequences of the choice understandable. The journey form links to this Privacy Policy so that a person can review the relevant information before submitting the form.

A visitor is not required to submit the journey form simply to read the website. The published company contact information provides another way to raise a question. Where an optional use depends on consent, a person may ask to withdraw that consent for future use, subject to legal requirements and to reasonable limitations where information must be retained for a legitimate and applicable purpose.

6. Limiting collection

Personal information should be limited to what is reasonably necessary for the purpose identified. For an initial planning inquiry, this means that the site seeks ordinary contact and itinerary information rather than extensive personal records. The fact that a visitor can enter free-form planning notes does not mean that every kind of personal information is necessary or appropriate to provide.

If a conversation later develops into a more detailed service arrangement, any request for further information should be connected to that specific stage and explained in context. Information should be collected by fair and lawful means and should not be obtained through deceptive or unnecessarily intrusive methods.

7. Use, disclosure and service coordination

Personal information should be used for the purposes for which it was collected and for closely related purposes that are reasonably expected in responding to the visitor. If information needs to be shared for service coordination, the disclosure should be limited to what is reasonably required for that function and should take place only where appropriate for the requested arrangement.

This policy does not name a supplier, aircraft operator, payment provider, analytics provider or other third party unless such a provider has actually been identified for this website. Where a third party is involved in a specific arrangement, the visitor should review the information and terms relevant to that arrangement rather than assume that an unnamed provider is involved.

8. Retention and disposal

Personal information should not be kept indefinitely simply because it was once collected. Inquiry information may be retained for the period reasonably needed to answer the request, continue a relevant conversation, maintain appropriate records connected with that communication, or meet an applicable legal requirement. Different categories of information can reasonably have different retention needs.

When information is no longer required for an identified or legally permitted purpose, reasonable steps should be taken to delete it, anonymize it or otherwise dispose of it appropriately. Retention decisions should take account of the nature of the communication, the sensitivity of the information and whether an active service or legal issue remains unresolved.

9. Accuracy

Personal information used to respond to an inquiry should be as accurate, complete and current as reasonably necessary for that purpose. Visitors are encouraged to provide correct contact details so a response can reach them and to notify the company if material information in an ongoing inquiry changes.

If an individual believes that personal information held in connection with the website is inaccurate or incomplete, a correction request may be made using the company details listed above. A request should identify the relevant inquiry or communication clearly enough to allow the information to be located without requiring unnecessary additional personal information.

10. Safeguards and confidentiality

Reasonable administrative, organizational and technical safeguards should be proportionate to the sensitivity, amount and context of the information being handled. Measures can include limiting access to people who need information for the relevant purpose, protecting systems and accounts, and avoiding unnecessary duplication or disclosure of inquiry information.

No method of electronic transmission or storage can be described as risk-free in every circumstance. For that reason, visitors should avoid sending unrelated sensitive information through the general inquiry form, and the company should respond to suspected unauthorized access, loss or disclosure in a manner appropriate to the circumstances and applicable requirements.

11. Cookies, analytics and advertising-related technologies

The website distinguishes necessary technologies from optional analytics or marketing categories. Necessary functions support operation of the site and the visitor’s stated preferences. Optional technologies, where enabled, may be used to understand website performance or campaign interaction and should be subject to the choices and information described in the Cookie Policy.

Visitors can select the essential-only option presented by the site or accept optional categories where available. Browser controls may also allow a visitor to restrict or remove cookies and similar stored information. Restricting technologies necessary for basic operation can affect some functionality, while declining optional categories should not prevent ordinary access to the site’s main informational content.

12. Access and correction requests

An individual may contact the company to ask about personal information held in connection with this website, request access where applicable, or request correction of information that is inaccurate or incomplete. The company may need enough information to verify the identity of the requester and to locate the relevant records before disclosing personal information.

Access rights can be subject to exceptions or limitations under applicable law. If a request cannot be fulfilled in full, the response should be handled in accordance with the requirements that apply to the circumstances. A visitor does not need to provide more information than reasonably necessary to make or verify the request.

13. Questions, complaints and accountability

Questions or concerns about the handling of personal information may be directed to PE5 Sports Tours LTD using the contact details set out in section 1. A concern should describe the issue and, where relevant, identify the related inquiry or communication so it can be reviewed in context.

Privacy accountability includes being able to explain the purposes for handling personal information and responding to legitimate questions about those practices. Where Canadian private-sector privacy requirements apply, principles such as accountability, identifying purposes, meaningful consent, limiting collection, limiting use and retention, accuracy, safeguards, openness and individual access can be relevant to that assessment.

14. Changes to this Privacy Policy

This policy may be updated when the website’s information practices, service flow or applicable legal requirements change. Changes should be reflected in the version published on this page so visitors can review the current explanation before submitting a new inquiry.

A change to the wording of this policy does not by itself create a new purpose for previously collected personal information. If a materially different use of personal information requires additional notice or consent, that issue should be addressed separately in accordance with the circumstances and applicable requirements.